The presence of PABX (Private Automatic Branch Exchange) as a telephone system device is used in companies to manage telephone communications. One of the types of PABX is (Internet Protocol) IP PABX which has some functions and advantages.
The functions of IP PABX include a call control center to facilitate employee mobility. The advantages include easy management with a cloud system, advanced features, to cost-effective usage.
This article will give you information on IP PABX from definition, functions, and the advantages that they have.
Also Read
Table of Contents
What is IP PABX?
IP (Internet Protocol) PABX system uses the internet to transmit voice. Its use is more flexible because it can be integrated with other business software such as VoIP (Voice over Internet Protocol). IP PABX still supports long-distance calls at a more efficient cost.
The Functions of IP PABX
IP (Internet Protocol) PABX has several functions from a call control center to facilitating employee mobility. Here are some of its functions:
- As a call control center: Able to manage and direct incoming and outgoing phone calls within the company.
- Integrating voice and data: Able to integrate voice and data in the same network.
- Facilitate employee mobility: Supports employees to connect to the IP PABX system via smartphone or laptop.
The Advantages of IP PABX
IP (Internet Protocol) PABX has several advantages from easy management with cloud systems, and advanced features, to cost-effective usage. Here are some of its main advantages:
1. Easy management with cloud system
One of the advantages of this PABX is the ease of management using a cloud system. You can manage and access this PABX system from various locations easily.
2. Ease of scalability
Another advantage of this PABX is its ease of scalability. Because this type of PABX system can make it possible to add or remove channels and extensions according to usage needs.
3. Advanced features
Similar to digital PABX, IP PABX is also equipped with advanced modern features. Some of the advanced features that this type of PAB X has are auto-attendant, conference calls, voice mail, and call routing.
4. Flexibility of use
This type of PABX provides flexibility of use because it can be integrated with various analog and digital devices. Employees can also connect to the PABX system through various smartphone or laptop devices, making communication more flexible.
5. Cost-effective usage
Similar to digital PABX, IP PABX also uses the internet network to make calls. So conventional cost calls, especially for long-distance calls, can be greatly reduced.
Those are the definitions, functions, and advantages of IP PABX that you need to know. Another thing to note is that PABX technology on the market must pass the certification test from the Directorate General of Digital Infrastructure (DJID).
With DJID certification, users can feel calm about using PABX technology whose quality and security are guaranteed. For manufacturers or importers of PABX technology, obtaining certification from DJID is a mandatory step before the device can be officially marketed in Indonesia.
To simplify the certification process, Type Approval Certification Services for ICT Products are available to assist with this process as a reliable solution.
