Voice over Web Convention (VoIP) phones bridge the crevice between phone communication and web communication, giving a smartphone framework for business.
The benefits of VoIP phones are ample, and with RingCentral’s cordless VoIP phones, it fair got indeed better.
This article will inform you of the advantages and disadvantages of VoIP Phones, as well as the comparison with Landline Phones.
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Table of Contents
Benefits of Using a VoIP Phones
The following are some of the benefits that can be felt from using a VoIP system:
1. Low communication rates
Different from conventional telephones in general, the VoIP system allows users to communicate with anyone and anywhere as long as they are connected to an internet connection.
Currently, there are many internet providers available that offer data packages to access networks with various Mbps capacities and varying prices.
So, users can have many options for using the network. Apart from that, now public places such as malls, cafes, etc. provide free WiFi that can be accessed by anyone.
2. Small bandwidth usage
Before using the VoIP system, users making telephone calls needed large bandwidth so that the voice sent could be heard clearly to the recipient.
However, with the development of technological systems, VoIP only requires a bandwidth of 8 kbps to make voice contacts.
In other words, the smaller the bandwidth used, the faster the data transfer process from one device to another.
3. Interconnection with various devices
Another advantage is that the VoIP system is not limited to certain devices. All devices that can be connected to the internet such as computers, tablets, smartphones, and so on can be used to make online communication contacts.
Disadvantages of Using a VoIP Phones
Like technology in general, VoIP certainly has weaknesses in its use. Here are some of the disadvantages:
1. Rely on the internet network
VoIP relies on an internet connection to communicate via telephone or video calls. So, when there is an internet connection problem, the data transfer process during the call will also experience problems.
Common problems that occur due to poor connections are intermittent sound, blurry video images, delays in the response of the receiver or sender, and many more.
2. Special configuration required
To build a VoIP system, a device or internet needs to be connected with network address translation (NAT).
This connecting process requires special configuration carried out by a technician or external VoIP service provider. The goal is so that the system can run as it should.
Comparison of VoIP Phone with Landline Phones
| Aspects | VoIP Phones | Landline Phones |
| Connection Type | Internet Protocol (via ethernet, WiFi, mobile data, mobile voice, or direct USB connection to an internet-connected computer) | Dedicated copper wire (generally via a private exchange branch phone system) |
| Voice Quality | HD voice – twice the audio range of traditional landlines | Standard voice |
| Features | Advanced features such as intelligent call routing, automated virtual attendants, call recording, video calling, SMS messaging, secure HD audio, integration with apps like Slack and Salesforce, as well as all the standard features | Standard features such as call waiting, voicemail, and caller ID. Modern systems may have more advanced features, such as conference calling and video support. |
| Versatility Great | Great flexibility. Make and receive calls from virtually any device – and easily transfer calls between devices, wherever you are in the world | Limited flexibility. Make and receive calls from virtually any device – and easily transfer calls between devices, wherever you are in the world Limited flexibility. Calls can only be made while in the office, through phones directly connected to the office PBX system. |
| Scalability | Unlimited scalability, limited only by the strength of the internet connection | Limited by physical cable connections and the addition of additional equipment |
| Price | Generally low cost. Costs will be adjusted according to the number of users and features desired, but are usually lower than landline installation. | Generally medium to high cost, especially with advanced features |
| Device Compatibility | VoIP-enabled desktop phones, conference phones, computers, tablets, tablets, smartphones, and more | Traditional landline desktop phones |
Despite using VoIP technology in your daily life, you may just know about the advantages and disadvantages of VoIP Phones. Hopefully, this article has helped answer your questions about the advantages and disadvantages of VoIP phones, and also the comparison with landline phones.
