The presence of PABX (Private Automatic Branch Exchange) as a telephone system device is used in companies to manage telephone communications. One of the types of PABX is hybrid PABX which has some functions and advantages.
The functions of hybrid PABX include easy internal and external call manager to phone conferencing. The advantages include simplifying telecommunication system management, the ability to use advanced features, to flexibility of use.
This article will give you information on hybrid PABX from definition, functions, and the advantages that they have.
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Table of Contents
What is Hybrid PABX?
Hybrid PABX system combines analog, digital, and IP systems in one telephone network system. This type of PABX gives companies flexibility in using the telephone network because it can be used in several different types of systems. This type of system also allows you to transition gradually to a system with the latest technology.
The Functions of Hybrid PABX
Hybrid PABX has several functions from internal and external call manager to phone conferencing. Here are some of its functions:
- Internal and external call manager: Facilitates internal calls between employees within the company and external calls outside the network.
- Voice and data integration: Allows voice and data integration to improve operational efficiency.
- Phone conferencing: Users are able to simultaneously have multiple other users make a single phone call.
The Advantages of Hybrid PABX
Hybrid PABX has several advantages from simplifying telecommunication system management, the ability to use advanced features, to flexibility of use. Here are some of its main advantages:
1. Simplifying telecommunication system management
One of the advantages of hybrid PABX is simplifying telecommunication system management. Companies can reduce the complexity of managing telecommunications systems with one PABX system that can be integrated into various technologies.
2. Can be adjusted to the needs of the company
The ability of the system to be adjusted to the needs of the company is another advantage of hybrid PABX. Companies can divide the use of analog devices and digital devices into several parts by using a hybrid system so that the two technologies can be integrated.
3. Ability to use advanced features
This type of PABX can be integrated with analog, digital, and VoIP technologies so that it can access advanced features that are not available on analog PABX alone. Features that can be enjoyed from this type of PABX include video calls, online conferencing, and integration with Customer Relationship Management (CRM) systems.
4. Ease of technology upgrade
With this type of PABX, the company’s need for technology upgrades becomes easier. That way companies don’t have to worry about keeping up with technological developments in stages.
5. Flexibility of use
For companies that want to upgrade their telecommunications system, switching to a hybrid PABX is the right choice. Companies do not need to replace the entire infrastructure at once, but can gradually switch to newer technology.
Those are the definitions, functions, and advantages of hybrid PABX that you need to know. Another thing to note is that PABX technology on the market must pass the certification test from the Directorate General of Digital Infrastructure (DJID).
With DJID certification, users can feel calm about using PABX technology whose quality and security are guaranteed. For manufacturers or importers of PABX technology, obtaining certification from DJID is a mandatory step before the device can be officially marketed in Indonesia.
To simplify the certification process, Type Approval Certification Services for ICT Products are available to assist with this process as a reliable solution.
